Request for Proposal - Annual Knowledge, Attitudes and Practices (KAP) study – Ukraine

**1.** **RFP Objective**

Humanitarian Action through Volunteers, Enablers and Networks (HAVEN) - Phase Four. HAVEN IV is being delivered by a five-member consortium led by NP, alongside Geneva Call, Acted, CIVIC and RCC from 1 April 2026 until 31 March 2027.

Project’s Objective: Sustainable, safe, and coordinated locally led response is enhanced to enable civilian protection and community resilience of frontline communities. HAVEN’s overall impact is centred around supporting the resilience of frontline communities to respond to both emergencies and longer-term challenges. To achieve this impact, HAVEN designed 3 interconnected outcomes focusing on support to local actors (Outcome 1), direct protection activities (Outcome 2) and creating a larger protective environment through IHL and research (Outcome 3).

Annual Knowledge, Attitudes and Practices (KAP) study is embedded as one of the project activities under Output 3.2: actionable data is generated and utilised to inform evidence-based, context-sensitive frontline responses. It is involving 450 surveys with military and military-adjacent groups and 60 interviews with commanders, policymakers, journalists and academics and aims to assess Ukrainian IHL context to inform future programming. Data for KAP will be collected during Q3 2026 and summarized during Q4. KAP-2026 summary will be attached to the final project report and disseminated with stakeholders as a means of verification for one of the key project indicators.

**2. RFP Calendar**

The timeline for the RFP process is below. While we do not anticipate any changes to this timeline, Geneva Call reserves the right to adjust the timeline as needed.

**Action & Date**

- RFP Issue Date: 25.08.2026
- Deadline for Receipt of Proposals: 11.09.2026
- Vendor Selection Anticipated Date: 28.09.2026
- Start date of operational services: 01.10.2026

**3. Proposal Submission Address**

Please divide the offer into two separate proposals, being the financial proposal and the technical proposal to the address below no later than 11.09.2026

**Geneva Call**

47 chemin de la Chevillarde, CH-1224 Chêne-Bougeries Geneva – Switzerland

And/or to the following email address

The financial proposal can be sent to: rfpfinance@genevacall.org.

The technical proposal can be sent to: rfp@genevacall.org.

**4.** **Bid Validity**

Proposals are expected to be binding for a period of ninety (90) days from the published response date. Please see RFP attached for more details.

**5. RFP Terms & Conditions**

1. The Request for Proposals is not and shall not be considered an offer by Geneva Call.
2. All responses must be received on or before the date and time indicated on the RFP.
3. All proposals will be considered binding offers. Prices proposed must be valid for entire period provided by the respondent.
4. All awards will be subject to Geneva Call’s contractual terms and conditions and contingent on the availability of donor funding.
5. Geneva Call reserves the right to accept or reject any proposal or cancel the solicitation process at any time and shall have no liability to the proposing organisations submitting proposals for such rejection or cancellation of the request for proposals.
6. Geneva Call reserves the right to accept all or part of the proposal when award is provided.
7. All information provided by Geneva Call in this RFP is offered in good faith. Individual items are subject to change at any time, and all bidders will be provided with notification of any changes. Geneva Call is not responsible or liable for any use of the information submitted by bidders or for any claims asserted therefrom.
8. Geneva Call reserves the right to require any bidder to enter into a non-disclosure agreement.
9. The bidders are solely obligated to pay for any costs, of any kind whatsoever, which may be incurred by bidder or any third parties, in connection with the Response. All responses and supporting documentation shall become the property of Geneva Call, subject to claims of confidentiality in respect of the response and supporting documentation, which have been clearly marked confidential by the bidder.

**6. Attachments**

- Annex I Request for Proposal minimum requirements

**ANNEX I**

**REQUEST FOR PROPOSAL**

1. **Scope and requirements**

**2.** **Scope of Work:**

**Task 1. Inception and Preparatory Phase** - 1st week of assignment

- Participate in an inception meeting with Geneva Call.
- Review relevant project documentation, including: HAVEN project documents; previous KAP studies for 2024 and 2025; training materials; MEAL framework and relevant indicators.
- Refine the study methodology based on the operational context.
- Develop a detailed implementation plan.
- Submit an Inception Report for approval within 7 working days after contract signing, including proposed methodology; sampling approach; research questions; indicator framework; data collection approach; detailed timeline.

**Task 2. Development of Research Tools** – 2 and 3rd week of assignment

The Contractor shall review and update the tools used in the previous KAP study, including:

- KAP questionnaires;
- Key Informant Interview (KII) guides;
- Focus Group Discussion (FGD) guides, where appropriate;
- informed consent procedures;
- data collection guidance;
- enumerator instructions.

The tools shall be designed to:

- measure knowledge, attitudes and practices;
- capture changes associated with IHL training;
- be gender-inclusive;
- allow comparison with previous and future annual KAP studies;
- ensure confidentiality and participant safety.

All tools **shall be submitted to Geneva Call for review and approval** before data collection.

**Task 3. Data Collection** - 4th – 7th week of assignment

The Contractor shall conduct quantitative and qualitative data collection among agreed respondent groups. The Contractor shall be responsible for:

- field preparation;
- recruitment and training of data collectors (if applicable);
- supervision and quality control;
- secure data collection and storage;
- daily monitoring of data quality;
- documentation of field challenges and mitigation measures.

The Contractor shall ensure that **data collection is conducted in a conflict-sensitive manner** and does not create risks for participants. Geneva Call would help facilitate access to the target groups as appropriate.

Where feasible and ethically appropriate, findings should be analysed by:

- respondent category;
- gender;
- age group;
- geographic area;
- previous participation in Geneva Call activities;
- level/type of engagement with Geneva Call.

Disaggregation shall only be undertaken where it does not create risks for participants or compromise confidentiality.

**Task 4. Data Management and Analysis**

The Contractor shall:

- clean and validate datasets;
- prepare a final anonymised dataset;
- develop a codebook;
- conduct quantitative analysis;
- conduct qualitative thematic analysis;
- triangulate quantitative and qualitative findings.

Analysis should include:

- descriptive statistics;
- comparison across respondent groups where possible;
- analysis of changes related to training participation;
- identification of barriers and enabling factors;
- interpretation of findings against the results framework.

**Task 5. Reporting**

The Contractor shall prepare and submit:

- Draft KAP Study Report.
- Final KAP Study Report.
- Presentation of findings (optional – TBC with the selected contractor).

The final report shall include a dedicated analysis of:

- key findings and trends;
- areas of improvement;
- remaining knowledge and compliance gaps;
- factors affecting application of humanitarian norms;
- recommendations for programme adaptation.

**Quantitative Methodology/Sample**

Geneva Call seeks to conduct 450 surveys: 150 with combatants it has trained and 150 with non-trained combatants, 75 with civilians it has trained and 75 with non-trained civilians. GC will provide the list of potent