Job
Office Administrator/ Customer Service Job
- Organization: Inceptor Kenya
- Location: Nairobi, Kenya
- Category: Full-time
About this opportunity
ABOUT US
Inceptor Kenya: We are an Innovation Centre offering Tech-Solutions & Training in Kenya.
Inceptor helps businesses around the world to build skilled professional team quickly and cost-effectively through management of tech-solutions for companies in need of these talents to fulfil their growth needs.
Our Goal is solving the global tech-talent shortage by identifying the untapped brilliant talents; exposing them to learning opportunities at an elite level and placing them to work with partner companies looking for these talents as part of their team.
What We Do
• Tech Solutions: We offer Tech Services including; Software & Mobile App Development, Cyber security, Graphic Design, Digital Marketing, Payment Integration, Networking, Computer & Mobile Repair Services.
• Training: We offer one on one hands-on skills training in tech courses to equip you with tech skills aiming at building an eclectic community of developers, innovators and digital entrepreneurs.
• Placement: After the training, we place our trainees for incubation and acceleration programs, and recommend them for job/internship placement or guide them to online work.
• Mentorship: We offer free mentorship support for developers, innovators, digital entrepreneurs and freelancing through a network of mentors, investors and business coaches.
JOB RESPONSIBILITIES
Administrative
• Design and implement company policies that promote a healthy work environment
• Monitor and report HR metrics to the Leadership team
• Coordinate our Performance Management process
• Coach and develop management in line with our talent philosophy
IT Support
• Provides IT supports training and orientation for new technology users.
• Walk clients/ staff through solutions to solve problems. Demonstrates great customer service skills, listens carefully, and exercises patience.
• Documents daily tasks. Training, and support sessions to inform the department and organization better regarding IT support needs.
• Maintains reco
Inceptor Kenya: We are an Innovation Centre offering Tech-Solutions & Training in Kenya.
Inceptor helps businesses around the world to build skilled professional team quickly and cost-effectively through management of tech-solutions for companies in need of these talents to fulfil their growth needs.
Our Goal is solving the global tech-talent shortage by identifying the untapped brilliant talents; exposing them to learning opportunities at an elite level and placing them to work with partner companies looking for these talents as part of their team.
What We Do
• Tech Solutions: We offer Tech Services including; Software & Mobile App Development, Cyber security, Graphic Design, Digital Marketing, Payment Integration, Networking, Computer & Mobile Repair Services.
• Training: We offer one on one hands-on skills training in tech courses to equip you with tech skills aiming at building an eclectic community of developers, innovators and digital entrepreneurs.
• Placement: After the training, we place our trainees for incubation and acceleration programs, and recommend them for job/internship placement or guide them to online work.
• Mentorship: We offer free mentorship support for developers, innovators, digital entrepreneurs and freelancing through a network of mentors, investors and business coaches.
JOB RESPONSIBILITIES
Administrative
• Design and implement company policies that promote a healthy work environment
• Monitor and report HR metrics to the Leadership team
• Coordinate our Performance Management process
• Coach and develop management in line with our talent philosophy
IT Support
• Provides IT supports training and orientation for new technology users.
• Walk clients/ staff through solutions to solve problems. Demonstrates great customer service skills, listens carefully, and exercises patience.
• Documents daily tasks. Training, and support sessions to inform the department and organization better regarding IT support needs.
• Maintains reco
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