Finance Tools Specialist

## **MSF Ubuntu is looking for a Finance Tools Specialist**

*Do your skills and experience not precisely match the requirements? At MSF EA, we strive to create a safe, diverse and inclusive workplace, recognizing the need to increase access to professional opportunities for historically underrepresented groups. If you're interested in this position but your experience doesn't align perfectly with the selection criteria, we encourage you to apply anyway. You might be the ideal candidate for this or other positions.*

*Firmly committed to safeguarding patients, community members, staff, and all those in contact with the organization from all forms of abuse, including sexual exploitation, abuse, and harassment (SEAH), we will take all necessary steps, through rigorous vetting processes, to ensure that confirmed perpetrators of abuse do not join the organization.*

*For this position, contact level with patients and children is categorized as **Low** risk and will be monitored with this in regard.*

## ***Introduction***

Médecins Sans Frontières/Doctors Without Borders (MSF) is an international independent medical humanitarian organisation that provides assistance to people affected by conflicts, epidemics, and natural or human-made disasters and excluded from healthcare. We provide this assistance without discrimination, irrespective of race, religion, creed or political affiliation.

## ***About MSF Ubuntu***

**MSF Ubuntu** is the newest Operational Directorate of Médecins Sans Frontières, grounded in the philosophy of Ubuntu – “I am because we are”. With a strong emphasis on interdependence, interoperability, and locally grounded action, MSF Ubuntu aims to strengthen medical humanitarian response by placing communities at the centre of decision-making.

## ***Rationale/Objective for Position***

The Finance Tools Support Officer is responsible for the administration, optimization, deployment, support, and continuous improvement of UniField, WeFin, and other finance tools across MSF Ubuntu. The role combines finance expertise, ERP systems knowledge, business process design, and user enablement to ensure finance systems effectively support operational and strategic objectives.

The position acts as a key liaison between Finance, HR, Supply, IT, and Country Program teams, translating business requirements into effective system configurations, standardized processes, practical solutions, and sustainable ways of working. The role also leads user training, capacity building, documentation, and adoption of finance systems across the organization.

This position will be **hierarchically** and **functionally** accountable to the ***Regional Head of Operational Finance*** and will closely collaborate with the *HR, IT, Country Finance Coordinators, and Country Accounting Managers*.

## ***Tasks & Responsibilities***

**Finance System administration and governance**

- Acts as the finance functional focal point for UniField, WeFin, and related finance tools.
- Maintains system configurations, master data, user access, and finance-related settings.
- Monitors system performance, data quality, and compliance with MSF standards.
- Represents MSF Ubuntu in relevant UniField and WeFin platforms and coordinates enhancement requests, testing, and issue resolution.
- Provides recommendations on the effective use and optimization of finance systems.

**Functional Support & Solution Design**

- Provides functional support to users and troubleshoot systems and process-related issues.
- Analyzes root causes and coordinates resolution with IT, system referents, and external support teams.
- Gathers business requirements and translates them into practical system solutions.
- Supports user acceptance testing, system releases, upgrades, and new functionality implementation.
- Ensures effective integration and data flows between finance tools and related systems.

**Process improvement and Workflow management**

- Maps, documents, and improves finance processes and workflows across MSF Ubuntu.
- Develops standardized and scalable ways of working supported by finance systems.
- Ensures alignment between business processes, policies, controls, and system configurations.
- Identifies opportunities for process optimization, automation, and harmonization across Country Programs.
- Supports change management and adoption of new processes and system functionalities.

**Deployment, training and capacity building**

- Supports the deployment, rollout, and expansion of finance tools within Country Programs.
- Designs and delivers face-to-face, virtual, and on-the-job training for finance system users.
- Coaches and support key users to strengthen local ownership and expertise.
- Assesses training needs and develop learning plans to improve user competency.
- Promotes knowledge sharing and best practices across MSF Ubuntu.

**Documentation and Knowledge management**

- Develops and maintains procedures, guidelines, training materials, and user documentation.
- Ensures documentation remains current, practical, accessible, and aligned with system and process changes.
- Contributes to the development of knowledge resources and e-learning materials.
- Maintains accurate records of deployments, training activities, and key system changes.

**Coordination & Reporting**

- Collaborates closely with Finance, HR, Supply, IT, Country Programs, and intersection platform stakeholders.
- Provides regular reporting and recommendations to the Head of Finance Operations.
- Prepares deployment, training, and support reports and follow up on agreed action plans

## ***Qualifications***

**Education**

- A degree in Finance, Accounting, Information Systems, Business Administration, or a related field.

**Experience**

- Minimum 5 years of experience working with finance ERP systems in a support, administration, implementation, or optimization role.
- Experience with international NGOs or complex multi-country organizations. Experience with MSF is an asset.
- Proven experience in functional support of ERP systems and finance applications. Experience with UniField and/or WeFin is a strong asset.
- Experience in business process analysis, workflow design, and process improvement.
- Experience delivering training, coaching, and capacity-building initiatives.

**Competencies**

- ***Technical competencies***
- Strong knowledge of finance ERP systems, configuration, master data management, and user support.
- Solid understanding of system integrations, data flows, and interfaces between Finance, HR, Supply, and related systems.
- Knowledge of system implementation lifecycles, UAT, release management, and post-go-live support.
- Strong analytical and problem-solving skills.
- Advanced proficiency in Microsoft Excel and good knowledge of Word, PowerPoint, and Power BI.
- Ability to translate complex systems and finance concepts into clear, user-friendly guidance and solutions.
- ***Behavioral/Core Competencies***
- Ability to work collaboratively in a multicultural environment.
- Capacity to work independently with limited supervision.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Strong organizational and planning skills.
- Flexibility, adaptability, and willingness to travel to field locations.

**Languages**

- Working proficiency in English is mandatory (incl. delivering training / webinar in English).
- Knowledge of French is a strong asset.
- Additional languages are an advantage.

## ***Conditions and Benefits:***

- The role requires regular travel to countries of operation and MSF Ubuntu hubs.
- Travel at short notice may be required during emergencies, assessments or critical incidents.
- The post-holder may be required to work extended or irregular hours during crises.
- The role requires high levels of discretion, resilience, political judgement and emotional intelligence.
- The position will opera