Professional Waiter/Waitress for High-End Hospitality

About the roleOur client, a reputable hospitality establishment, is looking for a professional and customer‑focused Waiter/Waitress to join their front‑of‑house team. The role involves delivering exceptional guest experiences through attentive service, thorough product knowledge, and strict adherence to high hospitality standards.Key responsibilitiesWelcome guests warmly, respond promptly to requests and inquiries.Accurately take and relay food and beverage orders to kitchen and bar teams.Serve meals and drinks efficiently while ensuring guest satisfaction.Maintain cleanliness and organization of dining areas, service stations, and equipment.Present menu options confidently, provide recommendations and promote specials.Prepare guest bills and process payments accurately.Assist with restaurant opening and closing procedures.Coordinate with other departments to ensure smooth operations.Address guest concerns professionally and escalate when necessary.Required profileDiploma in Hospitality Management, Food and Beverage Service, or a related field.Minimum of 2 years experience in a busy high‑end restaurant environment.Professional appearance, strong communication and interpersonal skills.Customer‑focused mindset with flexibility to work shifts.Required skillsProficiency in hotel management software.