Job
Customer Support – Inbound Phone Calls – Insurance Tool
- Organization: ModSquad
- Location: Kenya
- Category: Part-time
About this opportunity
Job Description:
• Provide inbound phone support to customers during times when insurance agents are unavailable
• Help ensure a smooth and consistent customer experience
Requirements:
• Previous data entry experience
• Experience providing high-volume phone support
• Typing speed of 45+ WPM
• Strong multitasking and time-management skills
• A dedicated laptop or desktop computer running Windows 11
• Willingness to install ModSquad security software on both your computer and mobile device
• Access to a smartphone capable of taking photos and installing apps
• Stable broadband internet connection of 50 Mbps or higher
• 8 GB RAM or greater
• Dual monitors highly recommended
Benefits:
• Flexible work arrangements
• Opportunity to work with top brands around the globe
• Remote work options
• Provide inbound phone support to customers during times when insurance agents are unavailable
• Help ensure a smooth and consistent customer experience
Requirements:
• Previous data entry experience
• Experience providing high-volume phone support
• Typing speed of 45+ WPM
• Strong multitasking and time-management skills
• A dedicated laptop or desktop computer running Windows 11
• Willingness to install ModSquad security software on both your computer and mobile device
• Access to a smartphone capable of taking photos and installing apps
• Stable broadband internet connection of 50 Mbps or higher
• 8 GB RAM or greater
• Dual monitors highly recommended
Benefits:
• Flexible work arrangements
• Opportunity to work with top brands around the globe
• Remote work options
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